At gw99, your privacy is not merely a legal obligation — it is one of our core values. We protect every piece of information you share with us using the latest encryption technology and rigorous data management practices.
Note: This Privacy Policy explains how gw99 collects, uses, discloses, and protects your personal information. By using our platform, you agree to the practices described in this document.
GW99 only collects personal information that is strictly necessary to provide you with the best service. We do not collect excessive or irrelevant data beyond the scope of our services. Generally, the information we collect falls into two main categories.
When you register, verify your account, or use our services, you may provide information such as:
When you use the gw99 platform, our systems automatically record certain technical information for security and service improvement purposes. This includes your device's IP address, browser type and version, operating system, access time and date, pages visited, and in-platform interaction data. All such data is collected in aggregate and is not used to identify you individually except for security purposes.
GW99 uses the information collected for various legitimate and transparent purposes. We only process your personal data on a solid legal basis — whether by contract, legal obligation, legitimate interest, or your explicit consent.
We analyse usage patterns in aggregate to understand how users interact with the gw99 platform. This data helps us continuously improve the platform's design, speed, and usability without exposing any individual's identity.
With your consent, gw99 may send you information about promotions, new bonuses, or service updates via email or message. You may withdraw this consent at any time by contacting our support team or through your account settings.
GW99 does not sell, lease, or trade your personal information to any third party for commercial purposes. However, there are limited situations where we need to share your information with certain parties in order to deliver the services you use.
| Third Parties | Purpose of Sharing | Data Type |
|---|---|---|
| Payment Processors | Processing deposits and withdrawals securely | Only necessary financial information |
| KYC Providers | Identity and document verification | Identity document |
| Statutory Authorities | Compliance with laws and court orders | As required by law |
| Technology Providers | Server infrastructure and platform security | Technical data with no direct personal information |
| Independent Auditors | Mandatory financial and compliance audits | Aggregate data and transaction records |
All third parties working with gw99 are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes. We consistently ensure that our partners adhere to data protection standards equal to or higher than our own.
The security of your personal data is gw99's top priority. We continuously invest in the latest security technologies and procedures to ensure your information is always protected against cyber threats, unauthorised access, and data breaches.
While gw99 does everything possible to protect your data, account security also depends on your own actions. We recommend using a strong and unique password, never sharing your login credentials with anyone, and logging out of your account when using a shared device. If you suspect your account has been compromised, contact our support team immediately.
GW99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you as a returning user and personalise your experience according to your preferences.
You have the right to manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the gw99 platform. We recommend reading your browser's guide to understand how to manage cookies effectively.
GW99 respects your rights as an individual regarding your personal data. We are committed to making it easy for you to exercise these rights in a straightforward and hassle-free manner.
You have the right to request a copy of all personal data we hold about you at any time.
You may request gw99 to correct any personal information that is inaccurate or incomplete.
In certain circumstances, you may request that your personal data be deleted from our systems.
You may request us to temporarily restrict the processing of your data while any complaint or dispute is being resolved.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another service.
GW99 retains your personal data for as long as your account is active and as long as it is needed to provide services to you. After account closure, we may still need to retain certain records to fulfil our legal and regulatory obligations.
Once the retention period expires, gw99 will securely delete or anonymise your data using methods that ensure it cannot be recovered or identified. The deletion process is carried out automatically by our systems according to a defined schedule.
In the course of platform operations, your personal data may be processed or stored on servers located outside Malaysia. gw99 ensures that any international data transfer is carried out with adequate safeguards in accordance with recognised data protection standards.
When transferring data to other countries, gw99 uses protective mechanisms such as standard contractual clauses, data transfer agreements, or by ensuring that the recipient country maintains an equivalent level of data protection. We do not transfer your personal data to countries without an adequate data protection framework without additional safeguards.
Gw99 services are strictly for individuals aged 18 and above. We do not knowingly collect or process any personal information from minors under the age of 18. Our registration process is designed to screen and reject applications from individuals who have not reached the required age threshold.
If we discover that we have inadvertently collected information from a minor, we will take immediate action to delete that information and close the account in question. Parents or guardians who suspect their underage child has registered on our platform are encouraged to contact us promptly for assistance.
GW99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our services, legal requirements, or industry best practices. When significant changes occur, we will notify you via a prominent notice on our platform or through your registered email.
The "Last Updated" date shown at the top of this document indicates when this Privacy Policy was last reviewed. We recommend checking this page periodically to stay informed about how we protect your information. Continued use of the gw99 platform following any published amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how gw99 handles your personal data, our team is available to assist you 24 hours a day, 7 days a week.
Six core pillars of data protection we uphold for every gw99 user.
All data transmitted and stored on the gw99 platform is protected with 256-bit SSL encryption — the same technology used by leading financial institutions worldwide. Your information cannot be read by anyone without the correct encryption key.
GW99 has never and will never sell, rent, or trade your personal data to advertisers, data brokers, or any commercial party. Your information belongs to you, and we fully respect that privacy.
Only gw99 staff with specific authorisation who have undergone background checks may access your personal data. Every access is recorded in a secure, tamper-proof audit log system.
The gw99 security system operates automatically 24 hours a day to detect cyber threats, intrusion attempts, and suspicious activity. Any threat is identified and neutralised before it can compromise your data.
GW99 operates in compliance with applicable data protection laws, including the Malaysia Personal Data Protection Act. We conduct regular compliance audits to ensure our practices remain aligned with the latest regulations.
We are not satisfied with merely meeting minimum standards. The gw99 security team continuously reviews data protection procedures, tests systems, and implements improvements to stay ahead of evolving threats.
Additional information that may be useful to you.